General Manager-Quality and Continuous Improvement

• Executive leadership role 
• Lead through transition and positive growth  
• Attractive salary package 

Our client, Good Shepherd is an innovative, ground-breaking organisation who are currently  embarking on rolling out a cutting-edge social services strategy to better serve women, girls,  families and communities, collaborating globally and delivering locally, as they strive for  equity, dignity and social justice. They currently offer many services including microfinance programs, financial counselling and coaching, family and domestic violence support services,  family and youth programs, playgroups, education programs and community houses. 

The General Manager Quality and Continuous Improvement is a new, exciting and enterprise-wide opportunity for someone seeking to lead, change and enhance practice at  an organisation level. As part of the Good Shepherd Australia and New Zealand (GSANZ)  Senior Leadership Team, this key role is accountable for leading Good Shepherds Clinical  Governance platform.

The critical role will contribute to the growth, development, and  continuous improvement of clinical services across the organisation. Working closely with  Executive and Senior leaders across the organisation, the role will drive practice quality and  enhance the professional culture of client facing staff through the consolidation and  implementation of the GSANZ 2023-2027 strategy. 

You will also be responsible for; 

• Providing leadership and guidance practice based on practice data and contemporary  research that delivers continual business improvement to service delivery outcomes. 
• Working with senior leaders, from both the Good Shepherd Institute and Ecological  Enablement (Divisions of GSANZ), to co-develop and then implement new evidence  informed/based programs together with the General Manager of Client Services. 
• Preparing comprehensive reports, briefing and submissions on complex service, practice,  policy and operational matters for the Executive team and /or CEO. 

Good Shepherd seeks a candidate who has: 

• Demonstrated senior leadership experience within a similar organisation who has wide  sector experience in either community services, Allied Health or Government. 
• Demonstrated excellence in service development and clinical frameworks and services. 
• Relevant tertiary qualifications in Social Work, Psychology or other related allied health  fields. Master’s or PhD will be highly regarded. 
• Demonstrated experience of specialist clinical practice knowledge and application in an  area relevant to work with vulnerable women and families. 
• Demonstrated ability to analyse, prepare, undertake and report on enterprise-wide  initiatives in a timely manner. 
• Maturity and strong emotional intelligence 

You will be an exceptional leader who knows how to inspire and build teams and has demonstrated a strong record of proven achievements and change leadership. Naturally you will share Good Shepherds values and be passionate about driving positive social impact to help make a difference.

An excellent salary package will be offered commensurate with your experience and qualifications including a generous base salary, salary packaging benefits, and other great employment benefits including gifted leave at Christmas and Easter, paid study leave and much more.